Monday, November 30, 2009

The Client

Recently, I've been thinking a lot about the designer-client relationship. I've had some really great clients who love my work and trust me and pay me, and also some awful clients who, from my point of view, have lied and cheated me throughout the whole process.

Really I'm just wondering--how do we talk to our favorite clients? Do we act as if they're friends, telling them personal details? How do we talk to the difficult ones? Do we play the alpha-dog? How do we educate them? Is it even our job to educate them, or do we just ignore them and move to the next client, leaving them to harass another designer?

Here's a pretty amusing video on the client-designer relationship:



You can also read amusing stories of clients from hell, at Clients From Hell.com.

Please share your stories and insights about clients in the comments.